Help & Support
Tutorials, answers, and a direct line to the team.
Replays & tutorials
Revisit any tour or tutorial anytime. Each one matches the walkthrough the app shows.
Help & FAQ
The app's own help, whole: resumes, cover letters, Optimize, templates, Mock Interview and the Career Toolkit first, then the Screen & Interview recruiting answers. Some answers mention app screens; the web has the same features under the sidebar.
Getting started
Account & sign-in
Credits & pricing
Building your resume
Optimize for a Job & match results
Templates
Cover letters
Mock Interview Coach
Career Toolkit
Job descriptions
Saved items & Recycle Bin
Notifications & reminders
Screen & Interview (for recruiters)
Downloading & sharing
Appearance & tours
Privacy & data
Troubleshooting
Screen & Interview, for recruiters
Getting startedRecruiter
CandidatesRecruiter
JobsRecruiter
PipelineRecruiter
InterviewsRecruiter
Teams & rolesRecruiter
Credits & plansRecruiter
Activity logRecruiter
Recycle BinRecruiter
HR ModeRecruiter
Fair hiringRecruiter
Coming soonRecruiter
Send feedback
Report a bug, share an idea, or say hi. It goes straight to the team.
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What happens next
1It reaches a personNo ticket queue and no auto reply. A member of the product team reads it the same week.
2We log it and set a priorityYour note is logged with the rest, and anything blocking your work is marked high priority.
3You see it ship on our next updateWhen the fix or the feature goes live, it lands in the next release and we email you.